Once your order is placed, a confirmation email with the list of products you purchased will be sent to your registered email address. We process and ship orders within 2-5 business days of receiving payment. Delivery times vary based on shipping method, location, customs clearance, and other external factors. Typically, shipping takes:
We provide worldwide shipping, ensuring your order reaches your destination.
We ship from multiple locations, including Europe, and South Asia, to ensure discretion and reliable delivery. Your package will not contain any branding or identifiable details related to My Digital Chemist.
Yes, we can ship to P.O. Box addresses, except for APO (Army Post Office) addresses. For APOs, use your home/billing address initially and coordinate delivery with family or friends.
Yes, you can place your order through WhatsApp for a quicker, more personalized experience.
Yes, we can ship bulk orders. Larger orders may be split into multiple packages, but you’ll only pay shipping fees once, no matter how many parcels we send.
All products are discreetly packaged to ensure privacy. There are no indications of content or branding on the packaging. We use sustainable materials like recycled boxes to minimize environmental impact. Large orders will be divided into smaller parcels to avoid suspicion during transit.
Yes, shipping delays may occur due to factors like postal service efficiency, customs clearance, and international transit. Typically:
The legality of our products depends on your country’s regulations. Please consult a local legal expert for advice before purchasing.
We’ve been in the business of providing high-quality products for over 4 years, with a 99% delivery success rate. Our customer support team is available Monday to Friday to address any questions or concerns.
You can modify your order before making the payment. If you’ve already paid but the order hasn’t shipped, contact our customer support immediately to request changes.
PAYING FOR YOUR ORDER
After placing an order, you’ll receive an email with payment instructions. If you don’t receive it, contact us immediately, and we’ll resend it.
Payments are processed within 2-3 business days of receiving proof of transfer. Once payment is confirmed, your order will be shipped within 24 hours.
Yes, tracking information will be provided 7-8 business days after your payment is confirmed. Track your order using:
Tracking codes are activated within 72 hours after the package leaves our warehouse. If it doesn’t appear after 3 business days, contact our support team for assistance.
This may occur when packages are in customs clearance. Contact us if your package hasn’t moved for more than 10 days.
We maintain a 99.9% success rate for deliveries to most countries, including the USA, Canada, and Europe.
Requiring a signature helps us avoid fraudulent claims of non-delivery and ensures your order reaches the intended recipient.
Please allow for the full estimated delivery window to pass. If your order hasn’t arrived after 30 days, contact us with your order details, and we’ll investigate.
NON-DELIVERED DELIVERIES
If your order hasn’t arrived after 30 days, it may be due to:
To avoid suspicion from customs, we space out shipments to the same address. This ensures a higher success rate for future deliveries.
Your trusted online pharmacy delivering FDA-approved medicines with expert support at affordable price, and best healthcare medicines at your doorstep.
